Shipping policy

Delivery of Products and Services

5.1 As per the order confirmation received from the customer, 800carguru.ae will deliver the products or cater the installation services at the customer address mentioned in the Order Confirmation or any other address as suggested by the customer and approved by 800carguru.ae free of Charge ( Zero Charge )

5.2 The delivery date or installation date mentioned on the order confirmation of the products and services are based on the approximate calculation and not guaranteed thus 800carguru.ae shall be responsible for any delay in the delivery of the products or installation service whichever is caused. Unless and until the product delivery date or installation service is not confirmed in written by 800carguru.ae, it shall not be of importance to the contract.

5.3 If the customer does not claim the product or if the information provided by the customer is incorrect or inadequate to deliver the product or services, then 800carguru.ae will have no other option and without any biasness or prejudice, it shall:

5.3.1 Hold the products until the complete information is received and charge the customer with storage charges; or

5.3.2 Sell the products inclusive of all charges including the storage charges, selling expenses and any excess prices that would account to the customer as a result of the return.

5.3.3 Products will be returned to the manufacturer or supplier and the cost for the return shall be added to the customer account

5.4 Product returned to 800carguru.ae or to its authorized partners should be showcased as evidence of packing/delivery note which should be duly signed and acknowledged. The evidence of delivery note will only be considered as the evidence receipt.