سياسة الخصوصية

Personal and Private Details of Customer

Personal and private information provided by customers on 800carguru.ae is of highest importance to us and we ensure the confidentiality and security of the customer data. The website and Mobile Application has been designed in such a way that you can also browse the website or application without feeding any information unless required.

Some of the required information for the purpose of business purpose shall be name, address (residence or office), make or model of the vehicle, registered number plate of the vehicle, mobile number of the customer and email address. We do not and will not share, sell, rent or trade the customer information provided to us on the site with any third-party organizations. The information taken from the customer is used for processing the orders, update and customize our website/mobile app as per the requirements of the customer or share the latest product updates that is useful to the customer. If in case customer does not want to receive any update about 800carguru.ae then we provide the option to unsubscribe by which customer will not receive any communication any longer.

1. Tracking Information Collection: The company collects tracking information as users navigate through their website/mobile application and use their service. This includes geographic areas. For auto care services ordered through the service, the user's GPS coordinates are recorded via their mobile phone. The precision of this location data is typically within 50 feet.

2. Purpose of Information Collection: The collected information is used primarily for tracking the Technician who's on the way. It's stated that this information isn't utilized for any other purpose.

3. Device Type and Unique Identifier Collection: When users utilize the mobile application, the company collects device type and unique identifiers. This data is used solely for providing users with the latest application updates and features.

4. Geo-location Tracking: If the service is used through a mobile device, the user's geo-location information is tracked. This is done to provide assistance in the event of an emergency breakdown.

5. Information Sharing and Usage: The company assures that the collected geo-location information won't be shared with third parties for any purpose other than fulfilling user requests. It emphasizes that the information will only be used for this specific purpose.

6. User Control: Users have the option to revoke the application's access to their location by disabling this feature at the device level.

Overall, the policy emphasizes transparency regarding data collection, the specific purposes for which data is collected, and user control over their information. It also assures users that their location data is used only for essential purposes related to the service.

 

All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.

The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, the Customers are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted.

Some of the advertisements you see on the Site are selected and delivered by third parties, such as ad networks, advertising agencies, advertisers, and audience segment providers. These third parties may collect information about you and your online activities, either on the Site or on other websites, through cookies, web beacons, and other technologies in an effort to understand your interests and deliver to your advertisements that are tailored to your interests. Please remember that we do not have access to, or control over, the information these third parties may collect. The information practices of these third parties are not covered by this privacy policy. 

Online Orders Details

All customers who place order online using 800carguru.ae will be redirected to highly safe and secured payment gateway/financial institution through which the entire payment transaction is processed. We, 800carguru.ae, will not store any credit or debit card information of the customer on our site. In case of any malicious activity occurs on our website or at the payment gateway site, then we will share the information of the customer for fraud detection and future protection purpose. We have mutual agreement with such companies and institutions to not share any customer information with any other purposes. 

With the help of the advance technology used on 800carguru.ae, any customer’s credit or debit card information fed shall be encrypted and scrambled preventing it from getting hacked or intercepted. For additional security, we do not allow the customer to store the credit or debit card information on our website. In short, you need to feed the information separately, each time customer purchases from 800carguru.ae. We have also added the best-in-class SSL certificates and integrated with best in the industry payment processing institution by which customer’s banking details, card information and other confidential details are highly secured and protected. 

Social Media Plugins Used

800carguru.ae uses some of the well-known social media plugins for Facebook, Twitter, LinkedIn, Google+, etc. to reach users and interact with them. The plugins of each of these social media networks are identifiable on our website through their respective logos. Whenever any user visits a website with the social media plugs then the plugin directly establishes connection with your social media and receives information and content to the browser. For such reasons the internet address of the site is transferred to USA based Facebook or Twitter server where the actual data of the user is stored. This scenario occurs when the user is not logged into the social media account at the time of browsing or if the user does not have any social media account. 

In case the user visiting 800carguru.ae is logged into the social media account at the time of browsing and takes any action, for example ‘Likes’ or ‘Comments’, on the social media page through the plugin then the information will be transmitted to Facebook or Twitter on which the action was taken. The information passed through the plugin can be shared on the social media account of the user and it will also be visible to the friends in user’s network. In order to understand the scope of information and data gathered by these social media websites, please refer their private policy given on their respective websites. By using the plugin on our 800carguru.ae website, you can sign-in the social media accounts. This will help you in authenticating yourself and allow you to share certain personal information like the name, email ID, and location for generating the sign-up form. 

Shall hold the right to charge the customer with ‘Customer Fees’ for both, before and after the changes in the decision, on the unpaid amount with additional 2% per month (part of the month shall also be considered as full month for the purpose of calculation) until the full amount is paid to 800carguru.ae

Any purchase, Dispute or claim arising out of or in connection with this website shall be governed and constructed in accordance with the laws of the UAE.

The display price and currency at the check out page, Will be the same price and currency printed on the transaction receipt and the amount charged to the card will be shown in your card currency.

Online Chat

800carguru.ae offers chat services to assist customers with their queries along with email and phone services. In case our chat services are disabled then we will collect the basic information like name, mobile number and email ID so that we can contact the customer to respond the query. 

Privacy Policy 

·         https://800carguru.ae/ will not pass any debit/credit card details to third parties’’

·         https://800carguru.ae/ takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies. However https://800carguru.ae/ (website) cannot guarantee the security of any information that is disclosed online’’

·         https://800carguru.ae/ is not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about their use of the information that they collect.’

For any queries, comments or suggestions regarding 800carguru.ae or our policies, please reach us at: shop@800carguru.ae or 8002274878